Title: The study of social enterprise management

Authors: Ming-Hsien Yang, Ji-Tsung Ben Wu, Che-Jen Su, Tzu-Yi Kao, Chao-Chyun Lin

Addresses: Graduate Institute of Business Administration, Fu Jen Catholic University, Hsinchuang, Taipei County 24205, Taiwan. ' Department of Information Management, Fu Jen Catholic University, Hsinchuang, Taipei County 24205, Taiwan. ' Department of Restaurant, Hotel and Institutional Management, Fu Jen Catholic University, Hsinchuang, Taipei County 24205, Taiwan. ' Graduate Institute of Business Administration, Fu Jen Catholic University, Hsinchuang, Taipei County 24205, Taiwan. ' Division of International Cooperation, College of Management, Fu Jen Catholic University, Hsinchuang, Taipei County 24205, Taiwan

Abstract: The study aims at dissecting the management strategies and revenue management of social enterprises to clarify how social enterprises are able to create critical social value on one hand while increasing their market value on the other hand. The study applies the case study method on two enterprise cases. Secondary data analysis is also implemented to compare the target enterprises with another two social enterprises. Three propositions are presented as follows: firstly, the mechanism of revenue management needs to cover profit management and mission management to make the social enterprise successful. Secondly, social enterprise needs to have management strategy which allows it to identify target, provide innovative products and services and change the way of revenue generation. Finally, social enterprise|s innovative management which integrates internal abilities, resources and processes with external partners can effectively convey its social value.

Keywords: social enterprises; business management; management strategies; social value; market value; secondary data analysis; profit management; mission management; targets; target identification; innovative products; service innovation; revenue generation; internal abilities; internal resources; internal processes; external partners; Grameen Bank; Bangladesh; banking; banks; Sekem; Egypt; Children Are Us Foundation; Taiwan; child welfare; Guan-Yuan; Fu Jen Catholic University; indigenous peoples; tribes; farming; agriculture; revenue management.

DOI: 10.1504/IJRM.2010.033020

International Journal of Revenue Management, 2010 Vol.4 No.2, pp.145 - 162

Published online: 06 May 2010 *

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