Title: Moving up the value chain using alliance-induced learning: a case study

Authors: S. Raghunath, Ram Subramanian

Addresses: Indian Institute of Management – Bangalore, Bannerghatta Road, Bangalore 560076, India. ' Management and Information Systems Department, School of Business, Montclair State University, Montclair, NJ 07043, USA

Abstract: Companies use alliances to learn from partners. This learning can be used as the impetus to move up the value chain by introducing products using proprietary technology. The extant literature points out that there are impediments to both knowledge flow and knowledge use when firms attempt to learn from their alliance partners. Wipro Technologies is a India-based technology firm that saw its domestic competitiveness erode when foreign firms entered India. Wipro attempted to move up the value chain by using alliance-induced learning. Using theory based on strategic alliance literature, the study examines Wipro’s longitudinal experience.

Keywords: value chains; strategic alliances; partners; partnerships; proprietary technology; knowledge flow; Wipro Technologies; India; domestic competitiveness; foreign firms; alliance-induced learning; ICT; information technology; communications technology; longitudinal experiences.

DOI: 10.1504/IJSOM.2010.032918

International Journal of Services and Operations Management, 2010 Vol.6 No.4, pp.443 - 451

Published online: 05 May 2010 *

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