Authors: Helga Eberherr, Edeltraud Hanappi-Egger
Addresses: Gender and Diversity Management Group, WU Vienna, Augasse 21/7, 1090 Vienna, Austria. ' Gender and Diversity Management Group, WU Vienna, Augasse 21/7, 1090 Vienna, Austria
Abstract: Diversity and diversity-management have become important issues in for-profit organisations due to demographic changes and attempts to improve productivity by reducing discrimination and fostering heterogeneity. Within the public and non-profit sectors, organisations are increasingly emphasising the role of social cohesion and diversity and trying to develop programmes to increase social participation and integration. The paper presents a conceptual framework for diversity policies and highlights the challenges associated with intersectionality and diversity for city councils as exemplified by the City of Vienna, an internationally accepted good practice example.
Keywords: cities; complexity; diversity; diversity policy; implementation strategies; intersectionality; municipalities; city councils; cross-cultural competence; Austria; diversity management; social diversity; social integration; social cohesion; social participation.
European Journal of Cross-Cultural Competence and Management, 2010 Vol.1 No.2/3, pp.266 - 280
Published online: 03 Mar 2010 *Full-text access for editors Access for subscribers Purchase this article Comment on this article