Authors: Craig A. Hill, Gary D. Scudder
Addresses: School of Business, Clayton State University, 2000 Clayton State Blvd., Morrow, GA 30260, USA. ' Owen Graduate School of Management, Vanderbilt University, 401 21st Avenue South Nashville, TN 37203, USA
Abstract: Focusing on Electronic Data Interchange (EDI), this paper investigates a company|s use of coordinating activities and supply chain management. It is shown that firms approach the use of coordination activities differently, depending on whether the supply chain member is a supplier or a customer. This research indicates that the most significant improvements from the use of EDI occur in companies that emphasise partnerships with suppliers and a systems and information technology focus with customers. When the focus is on accommodating customers or on customer partnerships, no correlation with performance improvements is observed.
Keywords: EDI; electronic data interchange; information technology; performance; SCM; supply chain management; supply chain integration; supply chain coordination; empirical research; PCA; principal component analysis; supply chain performance.
International Journal of Manufacturing Technology and Management, 2010 Vol.19 No.1/2, pp.6 - 26
Published online: 30 Nov 2009 *Full-text access for editors Access for subscribers Purchase this article Comment on this article