Title: Resident physicians' level of fatigue and medical errors: the role of standardisation

Authors: Zvi Stern, Tal Katz-Navon, Osnat Levtzion-Korach, Eitan Naveh

Addresses: Hadassah Hebrew University Medical Center, Jerusalem 91240, Israel. ' Arison School of Business, The Interdisciplinary Center, Herzliya 46150, Israel. ' Assaf Harofeh Medical Center, Israel. ' Faculty of Industrial Engineering and Management, Technion–Israel Institute of Technology, Haifa 32000, Israel

Abstract: The paper examines whether work process standardisation as perceived by resident physicians can reduce their number of medical treatment errors, in particular when their level of fatigue increases. The perceptions of work standardisation and level of fatigue among 126 residents at two teaching hospitals were surveyed. A senior nurse, who had been working closely with each resident, tallied the number of errors made by the resident over a three-month period. The results demonstrated a significant, positive main effect of the residents| level of fatigue, and a significant negative main effect of perceived level of standardisation on the number of residents| errors. In addition, a significant interaction suggested that the number of resident treatment errors increased as the level of fatigue increased, depending on the level of perceived standardisation; when the residents were highly fatigued, they made fewer errors when they perceived that they had more work standardisation.

Keywords: resident physicians; fatigue levels; work standardisation; medical errors; medical treatment; teaching hospitals; treatment errors; medical mistakes.

DOI: 10.1504/IJBHR.2009.028457

International Journal of Behavioural and Healthcare Research, 2009 Vol.1 No.3, pp.223 - 233

Published online: 17 Sep 2009 *

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