Title: Employees' perception of workplace stressors and their attitude towards work and organisation: a study of Indian managers

Authors: Bindu Gupta, Archana Tyagi

Addresses: Institute of Management Technology, Ghaziabad, India. ' University of Business and International Studies Geneva, 6 Place Chevelu, Geneva CH 1201, Switzerland

Abstract: This study seeks to understand the extent to which private sector managers respond to demands and expectations of globalisation. It examines the sources of their work stress and the influence of these stressors on employees| attitudes towards work and organisation. A sample of 221 Indian managers from the private sector was used in the study. Managers consider the most important sources of work stress to be lack of control and work life balance. Work relationships, control, nature of job and communications were found to be significantly related with work engagement and job satisfaction. Commitment was associated with relationships at the workplace. Intention to quit was significantly influenced by relationships, control, nature of job and resources. It is suggested that to enhance work engagement, job satisfaction, commitment and to lessen the intention to quit, managers need to actively monitor relationships at work, control, nature of job, resources and communication. These variables could assist in maintaining and increasing desirable attitudes towards work and organisation.

Keywords: commitment; communication; control; Indian culture; intention to quit; job engagement; job satisfaction; nature of job; resources; stressors; work life balance; work relationships; India; employee perceptions; private sector management; globalisation.

DOI: 10.1504/IJICBM.2009.027184

International Journal of Indian Culture and Business Management, 2009 Vol.2 No.6, pp.686 - 706

Published online: 17 Jul 2009 *

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