Title: Knowledge management implementation in supply chains: a strategic plan

Authors: R. Kant, M.D. Singh

Addresses: Department of Mechanical Engineering, S.V. National Institute of Technology, Surat, 395007, India. ' Department of Mechanical Engineering, Motilal Nehru National Institute of Technology, Allahabad, 211 004, India

Abstract: The success of Supply Chains (SCs) depends upon the flow of knowledge among its partners. Knowledge Management (KM) manages individual, group, organisational and network knowledge by using appropriate means and technologies. The main objectives of this paper are to formulate a strategic plan and develop a framework to guide KM implementation in SCs. It has been concluded that KM practices are significantly important and their growth enables SCs to deliver more value to customers.

Keywords: knowledge management systems; KMS; strategic planning; supply chain management; SCM; value propositions.

DOI: 10.1504/IJBIS.2009.026697

International Journal of Business Information Systems, 2009 Vol.4 No.6, pp.655 - 672

Published online: 23 Jun 2009 *

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