Title: Performance goals: from concept to reality

Authors: Lorice Stainer, Michel Mestre, Alan Stainer

Addresses: University of Hertfordshire Business School, De Havilland Campus, Hatfield, Hertfordshire AL10 9AB, UK. ' School of Business, Northwest University, 5520, 108th Avenue NE, Kirkland, Washington, WA 98033, USA. ' Middlesex University Business School, The Burroughs, Hendon, London NW4 4BT, UK

Abstract: To establish goals is the vital exercise in the planning process for any organisation. For effectiveness, they should be measurable, attainable and well communicated with stakeholder engagement, consequently creating a meaningful strategy map that is aligned authentically to the purpose of the business. The concept of efficacious goal setting must be conducted in an ethical climate and be synergetic in relation to performance. The focus for managers must incorporate the |what| is to be accomplished with the |how|. The significance of values and social responsibility in goal achievement is paramount in setting the stage for corporate success.

Keywords: performance goals; performance management; productivity; decision making; CSR; corporate social responsibility; business ethics; human resources; planning; goal achievement.

DOI: 10.1504/IJMDM.2009.026684

International Journal of Management and Decision Making, 2009 Vol.10 No.5/6, pp.386 - 401

Published online: 23 Jun 2009 *

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