Title: Managing information technologies in the service sector in China: present state and outlook for the 1990s

Authors: Zhou Liang-Yi

Addresses: CEO, Shanghai Institute of Science and Technology Management, Jia Ding, Shanghai, People's Republic of China

Abstract: This paper discusses the role of information and telecommunication technology (ITT) in China|s service sector, and the managerial, financial, and organizational factors impinging upon its implementation. The article also describes the current state of ITT in China|s service sector, primarily in the banking, hospitality, transportation, and telecommunication industries. The proposed outlook for the 1990s is based on China|s approved plans for ITT implementation, current trends in China|s service sectors, and the author|s own perspective. Finally, the article proposes policy measures to improve the future application of ITT in China|s service sectors.

Keywords: information technology; information management; technology management; outlook; 1990s; China; service sector; telecommunications technology; banking industry; hospitality industry; transportation industry.

DOI: 10.1504/IJTM.1992.025747

International Journal of Technology Management, 1992 Vol.7 No.6/7/8, pp.547 - 559

Published online: 24 May 2009 *

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