Authors: Donald N. Frey
Addresses: Professor, Northwestern University, USA
Abstract: An organizing classification or taxonomy of the bewildering variety of information systems is useful. The taxonomy set out here begins with two basic types of system: transactional (flow) systems and decision support (batch) systems. It is also possible to devise a taxonomy of system failures which takes account of organizational and human issues. |Who|s in charge| of information system change is a particularly crucial personnel and organizational problem.
Keywords: decision support systems; DSS; failures; human factors; information systems; organisational problems; transactional flows; batch systems; change management.
International Journal of Technology Management, 1992 Vol.7 No.6/7/8, pp.390 - 397
Published online: 24 May 2009 *Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article