Title: Information systems for business: a look past and a glimpse into the future

Authors: Donald N. Frey

Addresses: Professor, Northwestern University, USA

Abstract: An organizing classification or taxonomy of the bewildering variety of information systems is useful. The taxonomy set out here begins with two basic types of system: transactional (flow) systems and decision support (batch) systems. It is also possible to devise a taxonomy of system failures which takes account of organizational and human issues. |Who|s in charge| of information system change is a particularly crucial personnel and organizational problem.

Keywords: decision support systems; DSS; failures; human factors; information systems; organisational problems; transactional flows; batch systems; change management.

DOI: 10.1504/IJTM.1992.025732

International Journal of Technology Management, 1992 Vol.7 No.6/7/8, pp.390 - 397

Published online: 24 May 2009 *

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