Authors: Robert Szakonyi
Addresses: Director, Center on Technology Management, IIT Research Institute, 10 West 35th Street, Chicago, Illinois 60616-3799, USA
Abstract: In many American companies, R&D or engineering managers must integrate their function|s operations with company efforts to improve quality. To do this, R&D or engineering managers must adapt general principles about quality improvement to their own function|s operations. There are two ways in which R&D managers can work on improving quality: by improving quality within the laboratory; and by working with other functions to improve quality in the company. There are also many other things that R&D managers can do together with the managers of other functions to improve quality. R&D and engineering managers should work on exploiting the potential of CAD/CAM more effectively.
Keywords: engineering; manufacturing; quality management; research and development; R&D; quality improvement; CADCAM.
International Journal of Technology Management, 1992 Vol.7 No.4/5, pp.254 - 277
Published online: 24 May 2009 *Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article