Title: A generic management information system for small and medium enterprises

Authors: H.C.W. Lau, K.L. Choy, Christina W.Y. Wong, Richard Y.K. Fung

Addresses: Department of Industrial & Systems Engineering, The Hong Kong Polytechnic University, Hunghom, Hong Kong. Department of Industrial & Systems Engineering, The Hong Kong Polytechnic University, Hunghom, Hong Kong. Department of Industrial & Systems Engineering, The Hong Kong Polytechnic University, Hunghom, Hong Kong. Department of Manufacturing Engineering and Engineering Management, City University of Hong Kong, Room Y6618, 83 Tat Chee Avenue, Kowloon, Hong Kong

Abstract: Efficient and cost-effective management is important for the success of manufacturing companies in the competitive market particularly for Small and Medium Enterprises (SMEs) where investment for high technology upgrades requires stringent consideration. A Management Information System (MIS) developed to provide correct and timely information, with the aim of supporting managers, for decision-making purposes. However, a cost-effective MIS for manufacturing of a generic nature is still in demand. This paper describes a generic MIS which is proposed for use as a guide for the development of specific MISs in manufacturing activities particularly for SMEs. The structure of this generic MIS and its interfaces with other systems in manufacturing are covered in this paper. A real example, to demonstrate its viability, is also included.

Keywords: manufacturing systems; Management Information System (MIS); decision support system; Small and Medium Enterprises (SMEs).

DOI: 10.1504/IJMTM.2003.002539

International Journal of Manufacturing Technology and Management, 2003 Vol.5 No.1/2, pp.162-176

Published online: 23 Jul 2003 *

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