Title: A strategic management support architecture: integration of the balanced scorecard and enterprise resource planning

Authors: Jeffrey Wong, Roger H.L. Chiang, Alexander McLeod

Addresses: Accounting and Information Systems, College of Business, University of Nevada, Reno, NV 89557, USA. ' Information Systems Department, College of Business, University of Cincinnati, Cincinnati, Ohio 45221–0211, USA. ' Accounting and Information Systems, College of Business, University of Nevada, Reno, NV 89557, USA

Abstract: The power of information technology to support strategic management at the executive level may currently be underutilised. A recently developed strategic management system incorporating extensive domain knowledge can be integrated with advanced data utilisation technology to form a comprehensive strategic management architecture. Specifically, we propose an information architecture that exploits the synergies between the balanced scorecard business model, data warehousing and data mining to more completely support management and performance measurement. Our proposed strategic management support architecture may provide new perspectives on how information technology can add value to enhance strategic management.

Keywords: strategic management; enterprise resource planning; ERP; balanced scorecard; support architecture; business information systems; information technology; data warehousing; data mining; performance measurement.

DOI: 10.1504/IJBIS.2009.025208

International Journal of Business Information Systems, 2009 Vol.4 No.5, pp.581 - 596

Available online: 16 May 2009 *

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