Title: Reviewing existing methods for evaluating e-government websites

Authors: Samer Ibrahim Mofleh, Mohammed Wanous

Addresses: Civil Engineering Department, Engineering Management Group, University of Bristol, Queen's Building, University Walk BS8 1TR, Bristol, UK. ' Civil Engineering Department, Engineering Management Group, University of Bristol, Queen's Building, University Walk BS8 1TR, Bristol, UK

Abstract: Investigating e-government and examining its development has become an evolving research area in the information systems field. Much of the existing research on e-government has used the internet to examine government websites. The use of the internet has been recommended by e-government scholars as a method to evaluate e-government development. However there is no agreement as to what is the best method to examine use of the internet in order to evaluate e-government. In addition there is no universal instrument used to perform data collection and analysis. This research paper will resolve some of the existing ambiguity surrounding this area.

Keywords: electronic government; e-government; government websites; internet; usability analysis; stage analysis; public sector; website evaluation.

DOI: 10.1504/EG.2009.024438

Electronic Government, an International Journal, 2009 Vol.6 No.2, pp.129 - 142

Published online: 03 Apr 2009 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article