Title: Electronic business engineering – exploiting the potentials of a wireless world

Authors: Holger Luczak, Stefan Bleck, Andre Quadt

Addresses: Research Institute for Operations Management, Aachen University of Technology, Pontdriesch 14/16, D-52062 Aachen, Germany. Research Institute for Operations Management, Aachen University of Technology, Pontdriesch 14/16, D-52062 Aachen, Germany. Research Institute for Operations Management, Aachen University of Technology, Pontdriesch 14/16, D-52062 Aachen, Germany

Abstract: Information and communication technologies are crucial for intermediaries in electronic business. In order to compete with strong competition in internet-based markets, differentiation from competitors is required. This means that innovative service ideas need to be implemented in order to succeed. The approach discussed here is helpful in reducing the complexity of matching service ideas with the most suitable information and communication technologies. This paper explains the methodology and describes the insights gained during its practical application for selecting wireless technologies for intermediary logistic services.

Keywords: technology employment planning; ICT potentials; e-business; engineering; e-services; e-logistics; intermediaries.

DOI: 10.1504/IJIEM.2003.002440

International Journal of Internet and Enterprise Management, 2003 Vol.1 No.1, pp.31-52

Published online: 17 Jul 2003 *

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