Title: An investigation of factors affecting biometric technology adoption in a developing country context

Authors: Faith-Michael E. Uzoka, Tshepo Ndzinge

Addresses: Department of Computer Science and Information Systems, Mount Royal College, Calgary, Alberta, T3E 6K6, Canada. ' Information Systems Group, Department of Accounting and Finance, University of Botswana, Botswana

Abstract: This paper examines the prospects of biometrics usage in Botswana. It aims to identify and understand the factors that are significant in explaining the intention to adopt a biometric technology and to explore the potential role of biometric technologies in driving service excellence, productivity and security. The results of the study indicate that although industries may be aware of the benefits and advantages of using a biometric technology for improving security and productivity of an organisation, this has proven to have no significant effect on deciding whether to adopt a biometric technology. The factors that significantly affect the intention to adopt a biometric technology are ease of use, communication, size of organisation and type of organisation.

Keywords: biometrics; security; productivity; developing countries; innovation diffusion; innovation characteristics; relative advantage; technology adoption; Botswana; biometric technology.

DOI: 10.1504/IJBM.2009.024276

International Journal of Biometrics, 2009 Vol.1 No.3, pp.307 - 328

Published online: 30 Mar 2009 *

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