Title: An investigation of factors affecting biometric technology adoption in a developing country context
Authors: Faith-Michael E. Uzoka, Tshepo Ndzinge
Addresses: Department of Computer Science and Information Systems, Mount Royal College, Calgary, Alberta, T3E 6K6, Canada. ' Information Systems Group, Department of Accounting and Finance, University of Botswana, Botswana
Abstract: This paper examines the prospects of biometrics usage in Botswana. It aims to identify and understand the factors that are significant in explaining the intention to adopt a biometric technology and to explore the potential role of biometric technologies in driving service excellence, productivity and security. The results of the study indicate that although industries may be aware of the benefits and advantages of using a biometric technology for improving security and productivity of an organisation, this has proven to have no significant effect on deciding whether to adopt a biometric technology. The factors that significantly affect the intention to adopt a biometric technology are ease of use, communication, size of organisation and type of organisation.
Keywords: biometrics; security; productivity; developing countries; innovation diffusion; innovation characteristics; relative advantage; technology adoption; Botswana; biometric technology.
International Journal of Biometrics, 2009 Vol.1 No.3, pp.307 - 328
Published online: 30 Mar 2009 *Full-text access for editors Access for subscribers Purchase this article Comment on this article