Title: Performance management: a hologrammatic relationship?

Authors: Pernelle A. Smits

Addresses: Faculty of Medicine, University of Montreal, GRIS. C.P. 6128, succ. Centre Ville, Montreal, QC, H3C 3J7, Canada

Abstract: This paper explores the possible links between the preferred management styles and conceptualisations of performance in an organisation. The case of hospital accreditation in the USA, Australia and France is studied. Management styles are described, respectively, in the USA, Australia and France as hybrid, behavioural and traditional styles. Conceptualisations of performance in accreditation manuals of the USA, Australia and France are described, respectively, as multidimensional, focused on processes and normative. We argue that any given management style is not associated with some random conceptualisation of performance; instead, there might be a relational logic between these two aspects. The relationship may be hologrammatic in nature and recursive over time.

Keywords: performance management; management styles; performance conceptualisation; hologram; recursion; hospital accreditation; USA; United States; Australia; France; healthcare management.

DOI: 10.1504/IJBHR.2009.024231

International Journal of Behavioural and Healthcare Research, 2009 Vol.1 No.2, pp.219 - 222

Published online: 30 Mar 2009 *

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