Title: Quality of Experience management framework for real-time multimedia applications

Authors: Mu Mu, Eduardo Cerqueira, Fernando Boavida, Andreas Mauthe

Addresses: Computing Department, Lancaster University, Lancaster LA1 4WA, UK. ' Department of Informatics Engineering, University of Coimbra, Polo II, Pinhal de Marrocos, 3030-290 Coimbra, Portugal. ' Department of Informatics Engineering, University of Coimbra, Polo II, Pinhal de Marrocos, 3030-290 Coimbra, Portugal. ' Computing Department, Lancaster University, Lancaster LA1 4WA, UK

Abstract: Real-time multimedia will be among the most important applications in next generation networks. However, efficiently managing the delivery of these applications to guarantee Quality of Experience (QoE) to end-users facing network resources limitation and heterogeneity of networks is a challenge. This paper first explores key requirements to provide QoE assurance for multimedia applications in Content Distribution Networks (CDN). A new management framework, named QoE-aware Real-time Multimedia Management (QoE2M), is then introduced to provide end-to-end quality control on real-time multimedia applications over heterogeneous networks based on a combined control of video assessment, Quality of Service (QoS) and QoE-based mapping and adaptation procedures. Validation of the QoE2M framework is also discussed.

Keywords: QoE; quality of experience; video quality assessment; management; adaptation; real-time multimedia; content distribution networks; quality control; quality of service; QoS.

DOI: 10.1504/IJIPT.2009.024170

International Journal of Internet Protocol Technology, 2009 Vol.4 No.1, pp.54 - 64

Available online: 27 Mar 2009 *

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