Title: WQCOST: a web-based technique for quality cost management

Authors: C. Sudhahar, R. Suresh Premil Kumar, V. Senthil, S.R. Devadasan, R. Murugesh

Addresses: Marthandam College of Engineering and Technology, Kuttakuzhi, 629177, Tamil Nadu, India. ' Annai Velankanni College of Engineering, Pottalkulam, 629401, Tamil Nadu, India. ' Department of Mechanical Engineering, Coimbatore Institute of Technology, Coimbatore, 641014, Tamil Nadu, India. ' Department of Production Engineering, PSG College of Technology, Coimbatore, 641004, Tamil Nadu, India. ' Oppis Ready Foods, Civil Aerodrome (PO), Coimbatore, 641014, Tamil Nadu, India

Abstract: This paper reports a research work in which a model called Web-based Quality Costing (WQCOST) has been developed. WQCOST has been developed by integrating |Prevention, Appraisal and Failure| (P-A-F) model of quality costing with web engineering utilities. Its functionality is described by presenting important screen outputs. The feedback on WQCOST, obtained from a group of practitioners, is also appraised. Their preliminary reactions indicated WQCOST|s practical validity. The paper is concluded by indicating the type of future research required for disseminating the deployment of WQCOST.

Keywords: quality costing; P-A-F model; information technology; web-based engineering; TQM; total quality management.

DOI: 10.1504/IJISE.2009.024068

International Journal of Industrial and Systems Engineering, 2009 Vol.4 No.4, pp.388 - 406

Published online: 25 Mar 2009 *

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