Title: Evaluation of mobile services for the future of 3G operators

Authors: Wen-Hsien Tsai, Hsueh-Wei Lo, Wen-Chin Chou

Addresses: Department of Business Administration, National Central University, Jhongli 320, Taiwan. ' Department of Business Administration, National Central University, Jhongli 320, Taiwan. ' Department of Business Administration, National Central University, Jhongli 320, Taiwan; Department of Applied Economics, Yu Da College of Business, Miaoli 361, Taiwan

Abstract: Internet and mobile telephone services are both important for intercommunication among people. In addition, wireless technologies are popular and emerging technologies for the telecommunications industry. A case study of a mobile operator with Third Generation (3G) services is discussed in this paper. Because of its decreasing voice service revenue, this mobile operator is in straitened circumstances and it tends to focus on feasible mobility services. In this study, we applied the Analytic Network Process (ANP) method to the network structures for making complex decisions. This method helps the decision-makers determine which of three alternatives would best meet the company|s needs.

Keywords: mobile communications; analytic network process; ANP; wireless networks; Wi-Fi; worldwide interoperability for microwave access; WiMAX; high-speed downlink packet access; HSDPA; mobile services; m-services; third generation services; 3G services; decision making.

DOI: 10.1504/IJMC.2009.023695

International Journal of Mobile Communications, 2009 Vol.7 No.4, pp.470 - 493

Available online: 08 Mar 2009 *

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