Title: The impact of RFID technology utilisation on supply chain productivity and organisational performance

Authors: Kenneth W. Green Jr., Dwayne Whitten, R. Anthony Inman

Addresses: College of Business Administration, Department of Management and Marketing, Sam Houston State University, Box 2056, Huntsville, TX 77341–2056, USA. ' Mays School of Business, Information and Operations Management Department, Texas A&M University, Mail-stop 4217, College Station, TX 77843, USA. ' College of Administration and Business, Railroad and College Avenues, Louisiana Tech University, P.O. Box 10318, Ruston, LA 71272, USA

Abstract: The implementation of Radio Frequency Identification (RFID) technology is relatively expensive and the benefits in terms of improved financial performance, while promising, have yet to be objectively demonstrated. Using data collected from 129 manufacturing managers, we develop a scale to measure RFID utilisation and investigate the impact of the technology on supply chain productivity and organisational performance. The results indicate that RFID utilisation directly impacts supply chain productivity and indirectly impacts financial performance through supply chain productivity. The hypothesised direct impact of RFID utilisation on financial performance is not supported.

Keywords: innovation; RFID technology; supply chain productivity; organisational performance; supply chain management; SCM.

DOI: 10.1504/IJIL.2009.022810

International Journal of Innovation and Learning, 2009 Vol.6 No.2, pp.147 - 163

Published online: 27 Jan 2009 *

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