Title: Organisational maturity and functional performance

Authors: Pekka Belt, Annukka Oiva-Kess, Janne Harkonen, Matti Mottonen, Pekka Kess

Addresses: Department of Industrial Engineering and Management, University of Oulu, PO Box 4610, FI-90014, Finland. ' Respecta Oy, Tenholantie 12, 00280 Helsinki, Finland. ' Department of Industrial Engineering and Management, University of Oulu, PO Box 4610, FI-90014 Oulu, Finland. ' Department of Industrial Engineering and Management, University of Oulu, PO Box 4610, FI-90014 Oulu, Finland. ' Department of Industrial Engineering and Management, University of Oulu, PO Box 4610, FI-90014 Oulu, Finland

Abstract: This article examines the maturity of company practises from two different perspectives. The overall management system is analysed by using the People Capability Maturity Model. The maturity of an operational function is scrutinised by using the Verification and Validation Maturity Model (V2M2). Verification and Validation (V&V) was chosen as an example as it has become a challenging function for the management of the high technology sector. Even the best performer in the managerial maturity analyses, a major Scandinavian telecom company has significant difficulties with the V&V maturity. Typically, small and medium sized companies should concentrate on developing their overall management system before they can reach high maturity in single operational functions.

Keywords: CMMI; capability maturity model integration; enterprise development capability; maturity; P-CMM; people capability maturity model; strategic management; testing; verification; validation; V2M2; verification and validation maturity model; high technology; high tech sector; organisational maturity; functional performance; small and medium-sized enterprises; SMEs.

DOI: 10.1504/IJMED.2009.022624

International Journal of Management and Enterprise Development, 2009 Vol.6 No.2, pp.147 - 164

Published online: 19 Jan 2009 *

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