Title: Identifying critical factors for adoption of e-government

Authors: Mahmud Akhter Shareef, Uma Kumar, Vinod Kumar, Yogesh K. Dwivedi

Addresses: Sprott School of Business, Carleton University, 1125 Colonel By Drive, Ottawa, ON, K1S 5B6, Canada. ' Sprott School of Business, Carleton University, 1125 Colonel By Drive, Ottawa, ON, K1S 5B6, Canada. ' Sprott School of Business, Carleton University, 1125 Colonel By Drive, Ottawa, ON, K1S 5B6, Canada. ' School of Business and Economics, Swansea University, Singleton Park, Swansea, SA2 8PP, UK

Abstract: The objective of this current study is to identify the critical factors that contribute to the intention by citizens of developing countries to adopt an EG system. In this research, we explore literature from marketing, sociology, e-commerce, EG, organisational behaviour, information technology, public administration, technology transfer and technology innovation. We also conduct an empirical study among the citizens of Bangladesh, a developing country. This research identifies the plausible critical factors of adoption of EG by citizens of developing countries and develops an EG adoption-citizen intention model for citizens of developing countries.

Keywords: e-government adoption; electronic government; citizen intentions; critical factors; developing countries; Bangladesh.

DOI: 10.1504/EG.2009.022594

Electronic Government, an International Journal, 2009 Vol.6 No.1, pp.70 - 96

Published online: 18 Jan 2009 *

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