Title: E-government evaluation: the case of Vietnam's provincial websites

Authors: Wen-Hsien Tsai, Yuyun Purbokusumo, Julian Ming-Sung Cheng, Nguyen Duc Tuan

Addresses: Department of Business Administration, National Central University, No. 300, Jhongda Road, Jhongli, 32001, Taiwan. ' Department of Business Administration, National Central University, No. 300, Jhongda Road, Jhongli, 32001, Taiwan. ' Department of Business Administration, National Central University, No. 300, Jhongda Road, Jhongli, 32001, Taiwan. ' Department of Public Administration, Gadjah Mada University, Bulaksumur, Yogyakarta, 55281, Indonesia

Abstract: In this research, an attempt is made to evaluate e-government performances in Vietnam. Four types of website contents are used for the evaluation. The results show that, in general, more developed provinces/cities where IT infrastructure is relatively well constructed provide better and more website content and thus their e-government performances are better. In individual types of website content services, more advanced provinces/cities also perform better. Such findings reveal the positive relationship between an area|s level of development and e-government performances in countries where online information is just beginning to disseminate and e-government development is still in its infancy.

Keywords: electronic government; e-government evaluation; electronic commerce; e-commerce; electronic business; e-business; collaborative commerce; c-commerce; internet; Vietnam; provincial websites.

DOI: 10.1504/EG.2009.022592

Electronic Government, an International Journal, 2009 Vol.6 No.1, pp.41 - 53

Published online: 18 Jan 2009 *

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