Title: A comprehensive readiness assessment framework for identity theft safeguards in web-based electronic government systems

Authors: Jungwoo Ryoo, Tae Hwan Oh, Seungjae Shin, Young B. Choi

Addresses: Division of Business and Engineering, The Pennsylvania State University-Altoona, 163 LRC 3000 Ivyside Park, Altoona, PA 16601, USA. ' Department of Networking, Security, and Systems Administration, College of Computing and Information Sciences, 152 Lomb Memorial Drive, Rochester, NY 14623, USA. ' Department of Management and Information Systems, Mississippi State Univerisity-Meridian, 1000 HWY 19N, Meridian, MS 39307, USA. ' Department of Computer Information Systems and Management Science, College of Business, James Madison University, 800 South Main Street, Harrisonburg, VA 22807-0001, USA

Abstract: Identity theft is becoming more commonplace as the number of criminals taking advantage of the World Wide Web to lure their victims increases. The users of web-based electronic government systems are certainly not immune to this trend although the governmental organisations of various levels (federal, state and local governments) are taking steps to adopt the best possible safeguards to prevent identity theft on their websites. Despite their enthusiasm to protect citizens, governmental organisations currently lack assessment methods specifically designed to measure the effectiveness of safeguards they deploy. To address this problem, we propose a comprehensive readiness assessment framework.

Keywords: electronic government; e-government; identity theft; safeguards; readiness assessment; web-based systems; internet; security; assessment framework.

DOI: 10.1504/EG.2009.022591

Electronic Government, an International Journal, 2009 Vol.6 No.1, pp.19 - 40

Published online: 18 Jan 2009 *

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