Title: The system approach to knowledge creation, sharing and utilisation in managerial competency models

Authors: Helena Brozova, Tomas Subrt, Lenka Vorlickova

Addresses: Department of Operational and Systems Analysis, Faculty of Economics and Management, Czech University of Life Sciences in Prague, 165 21 Praha 6 – Suchdol, Czech Republic. ' Department of Operational and Systems Analysis, Faculty of Economics and Management, Czech University of Life Sciences in Prague, 165 21 Praha 6 – Suchdol, Czech Republic. ' Department of Management, Faculty of Economics and Management, Czech University of Life Sciences in Prague, 165 21 Praha 6 – Suchdol, Czech Republic

Abstract: The system approach to the knowledge life cycle is a core of the successful development of managerial competency models. This paper starts with a delineation of the basic terms, followed by a description of the relations between competencies development and individual knowledge creation in the learning process. The systems approach and the Socialisation, Externalisation, Combination and Internationalisation (SECI) model is used to analyse this relation. Later in the paper, some of the latest trends in developing competency models are analysed. When choosing the right methods, we need to consider a large number of complex factors. Thus, evaluating the strategies for developing competency models is a kind of Multiple Criteria Decision-Making (MCDM) problem. Using a classical MCDM method is very risky because of its independence assumption and so, a new method called the Analytic Network Process (ANP) has been derived. This method can deal with all kinds of dependencies among criteria, subcriteria and alternatives. Finally, we investigate the ANP|s real suitability for developing competency models and metamodels.

Keywords: system approach; knowledge creation; knowledge sharing; knowledge utilisation; managerial competency; competency modelling; multiple criteria decision making; MCDM; knowledge life cycle; analytical network process; ANP; metamodels.

DOI: 10.1504/IJLIC.2009.021722

International Journal of Learning and Intellectual Capital, 2009 Vol.6 No.1/2, pp.103 - 116

Published online: 01 Dec 2008 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article