Title: Maturity of verification and validation in ICT companies

Authors: Janne Harkonen, Pekka Belt, Matti Mottonen, Pekka Kess, Harri Haapasalo

Addresses: Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, FI-90014 University of Oulu, Finland. ' Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, FI-90014 University of Oulu, Finland. ' Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, FI-90014 University of Oulu, Finland. ' Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, FI-90014 University of Oulu, Finland. ' Department of Industrial Engineering and Management, University of Oulu, P.O. Box 4610, FI-90014 University of Oulu, Finland

Abstract: This paper examines the maturity of Verification and Validation (V&V) activities in the different phases of a New Product Development (NPD) chain. A Capability Maturity Model Integration (CMMI)-based Verification-Validation Maturity Model (V2M2) is utilised for the analysis. In this study, the maturity of V&V activities is analysed based on interviews conducted in major Scandinavian telecom companies. The study highlights how the maturity of V&V in production is higher than in earlier NPD phases. The overall maturity of V&V activities is found to require significant improvement.

Keywords: verification; validation; testing; innovation; new product development; NPD; learning; maturity model; ICT companies; information technology; communications technology; capability maturity; telecommunications; Scandinavia.

DOI: 10.1504/IJIL.2009.021681

International Journal of Innovation and Learning, 2009 Vol.6 No.1, pp.33 - 50

Published online: 30 Nov 2008 *

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