Authors: Kari Smolander, Paivi Ovaska, Pasi Juvonen
Addresses: Lappeenranta University of Technology, P.O. Box 20, 53851 Lappeenranta, Finland. ' South Carelia Polytechnic, Koulukatu 5 B, 55120 Imatra, Finland. ' South Carelia Polytechnic, Koulukatu 5 B, 55120 Imatra, Finland
Abstract: The prospects of locally operating small software firms have lately been dimmed by the processes of globalisation, Information Technology (IT) outsourcing and offshore software development. In this study, the current situation of the small local software firms serving the globally operating forest industry in south-east Finland is analysed. The analysis identified three types of local software firms. Using business processes, technologies and the types of customer relationships as the bases, these can be labelled as anticipator, specialiser and collector. The small software firms had recognised their inability to compete with globally operating software enterprises and they had difficulties in coping with the changes in competition caused by outsourcing, mergers and offshore development. The analysis of the future trends produced three possible models of cooperation between asymmetrical partners, tailored solutions providers, software producers and capacity providers.
Keywords: software industry; asymmetry; grounded theory; Finland; globalisation; forest industry; forestry; small firms; business processes; technologies; customer relationships.
International Journal of Globalisation and Small Business, 2009 Vol.3 No.1, pp.73 - 89
Published online: 30 Nov 2008 *Full-text access for editors Access for subscribers Purchase this article Comment on this article