Title: Accelerating workplace learning

Authors: Frank Linton, David House

Addresses: The MITRE Corporation, 202 Burlington Road, Bedford MA 01730, USA. The MITRE Corporation, 202 Burlington Road, Bedford MA 01730, USA

Abstract: We propose a new approach for instructional technology workplace learning tools. These tools are embedded in the information technology environment of the workplace and are based on constructivist learning theories. Learning with these tools feels quite different from learning in a conventional setting. Our approach was inspired by three tools prototyped in a systems engineering organisation. The tools are designed to accelerate learning in the workplace. One tool gives application users feedback that fills the gaps and extends the boundaries of their knowledge. Another tool gives information consumers pointers to intranet URLs which their peers find valuable. A third tool finds experts based on their intranet publications. A fourth tool, based on the perspective these tools have inspired, will elicit tacit knowledge by encouraging reflection on the value of one|s previous actions; once elicited, the knowledge will be made available to all for future use.

Keywords: collaborative learning; constructivist learning; bootstrap learning; recommender system; expert finding system; workplace learning tools; instrumentation; reflection.

DOI: 10.1504/IJCEELL.2002.002143

International Journal of Continuing Engineering Education and Life-Long Learning, 2002 Vol.12 No.5/6, pp.419-432

Published online: 21 Jul 2003 *

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