Title: Collective web usability analysis: cognitive and activity walkthroughs

Authors: Hokyoung Ryu

Addresses: Institute of Information and Mathematical Sciences, Massey University, Auckland, NSMC 102–904, New Zealand

Abstract: This paper reviews two walkthrough methods for the web design practitioner to assess their web-based systems. Their relative advantages and weaknesses, and suggestions for web evaluation are offered, with a brief website example. Based on these analyses, some changes are suggested to website evaluation to improve accuracy and reliability of the current walkthrough methods; however, it is not a comparison between the walkthrough techniques in order to determine which technique is best at detecting usability problems of a website.

Keywords: evaluation methods; cognitive walkthrough; world wide web; CWW; low-level interaction; activity walkthrough; web-based applications; web design; website evaluation; web usability.

DOI: 10.1504/IJWET.2008.019536

International Journal of Web Engineering and Technology, 2008 Vol.4 No.3, pp.286 - 312

Published online: 15 Jul 2008 *

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