Title: Intellectual capital and business performance in the Portuguese banking industry
Authors: Maria Do Rosario Cabrita, Nick Bontis
Addresses: Faculty of Sciences and Technology, Universidade Nova de Lisboa, Monte da Caparica, Portugal. ' DeGroote School of Business, McMaster University, Ontario L8S 4M4, Canada
Abstract: Previous empirical studies confirm that intellectual capital has a significant and substantive impact on performance. The purpose of this research is to examine the inter-relationships and interactions among intellectual capital components and business performance in the Portuguese banking industry. The concept of relational capital was extended to include |stakeholder orientation| items. Model development and hypothesis testing was conducted using PLS on a sample of 253 respondents from 53 organisations. Results show a confirmation of previous studies as it relates to hypothesis testing but a difference in psychometric item evaluation given the unique geographical and sectoral context. Recommendations are then made for researchers and practitioners.
Keywords: human capital; intellectual capital; relational capital; structural capital; PLS; Portugal; business performance; banking industry.
International Journal of Technology Management, 2008 Vol.43 No.1/2/3, pp.212 - 237
Published online: 11 Jul 2008 *Full-text access for editors Access for subscribers Purchase this article Comment on this article