Title: The impact of knowledge delivery factors on New Product Development teams: a quantitative analysis of software development efficiency

Authors: Samuel A. Ajila

Addresses: Department of Systems and Computer Engineering, Carleton University, 1125 Colonel By Drive, Ottawa, ON K1S 5B6, Canada

Abstract: This paper investigates the effects of knowledge delivery factors on New Product Development (NPD) teams with emphasis on software development efficiency and also examines the effects of company size and knowledge worker|s experience on the knowledge delivery factors. Data were collected from 82 software development companies with headquarters in Canada and the USA and branches in Europe, Asia and Africa. Results obtained show that there is correlation between knowledge delivery factors and software development team efficiency; that the team efficiency could be increased if knowledge is delivered close to the time it is needed.

Keywords: new product development; NPD; knowledge management; KM; knowledge delivery factors; company size; worker experience; software development; team efficiency; teamwork; knowledge workers.

DOI: 10.1504/IJPD.2008.019235

International Journal of Product Development, 2008 Vol.6 No.2, pp.98 - 117

Published online: 03 Jul 2008 *

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