Title: Architectural features of Knowledge Management success organisations

Authors: Gyeung-Min Kim, Eun-Sook Kil

Addresses: College of Business Administration, Ewha Womans University, 11-10 Daehyundong, SedaemunGu, Seoul 120-750, South Korea. ' College of Business Administration, Ewha Womans University, 11-10 Daehyundong, SedaemunGu, Seoul 120-750, South Korea

Abstract: The success of Knowledge Management Systems (KMS) is ensured by the alignment of the technological infrastructure with other architectural elements of the organisation such as organisational forms, Knowledge Management (KM) process, human resource and reward systems. Despite the importance of the architectural alignment and KM, businesses tend to view KM as an information system project and focus on the implementation of KMS. The purpose of this research is to identify the architectural features of KM success organisations. The results of this research help managers to understand the architectural characteristics necessary to ensure KM success.

Keywords: human resources; knowledge management; KM; organisational structure; process; technological infrastructure; reward systems; success factors.

DOI: 10.1504/IJIL.2008.019144

International Journal of Innovation and Learning, 2008 Vol.5 No.6, pp.617 - 632

Published online: 30 Jun 2008 *

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