Title: Designing intelligent healthcare organisations with KM and ICT

Authors: A. Dwivedi, N. Wickramasinghe, R.K. Bali, R.N.G. Naguib

Addresses: Management Systems Group, Business School, University of Hull, Hull, UK. ' Center for the Management of Medical Technology, Stuart School of Business, Illinois Institute of Technology, 565 W Adams St Suite 406, Chicago, IL 60661, USA. ' Faculty of Engineering and Computing, Biomedical Computing and Engineering Technologies Applied Research group (BIOCORE), Coventry University, UK. ' Faculty of Engineering and Computing, Biomedical Computing and Engineering Technologies Applied Research group (BIOCORE), Coventry University, UK

Abstract: One of the fundamental challenges faced by the 21st Century clinical practitioner is to acquire proficiency in understanding and interpreting clinical information so as to attain knowledge and wisdom and then apply this through making prudent treatment decisions. We focus on the emergence of telehealth as an alternative implementation for transfer of medical information using futuristic ICTs. A Knowledge Management (KM) solution is proffered so as to allow knowledge derivation of voluminous and disparate data for more effective clinical diagnosis. We contend that integrating KM and ICT into healthcare organisational processes will lead to more effective and efficient healthcare operations.

Keywords: telemedicine; knowledge management; KM; intelligent healthcare; information technology; intelligent continuum; data mining; business intelligence; business analytics; ICT; communications; clinical information; medical information; telehealth; clinical diagnosis; e-health; electronic healthcare.

DOI: 10.1504/IJKMS.2008.018321

International Journal of Knowledge Management Studies, 2008 Vol.2 No.2, pp.198 - 213

Available online: 15 May 2008 *

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