Title: Implementing integration of quality standards Capability Maturity Model Integration and ISO 9001:2000 for software engineering

Authors: Anis Ferchichi, Jean-Pierre Bourey, Michel Bigand, Herve Lefebvre

Addresses: Laboratoire de Genie Industriel de Lille (LGIL), Ecole Centrale de Lille, B.P. 48, F-59651, Villeneuve d'Ascq, France. ' Laboratoire de Genie Industriel de Lille (LGIL), Ecole Centrale de Lille, B.P. 48, F-59651, Villeneuve d'Ascq, France. ' Laboratoire de Genie Industriel de Lille (LGIL), Ecole Centrale de Lille, B.P. 48, F-59651, Villeneuve d'Ascq, France. ' Recherche Operationnelle Innovation, Sylis, Parc du Pont Royal – Bat. G, 251 Avenue du Bois, 59831 Lambersart, France

Abstract: In this paper, we present the implementation of an integrated quality reference frame. This reference frame integrates two quality standards Capability Maturity Model Integration and ISO 9001:2000. As a first process to implement, we choose a software estimation model to evaluate effort, schedule and cost of software development during all the phases of a project. An approach based on COnstructive COst MOdel (COCOMO) II model is used, and we propose an adaptation to a particular context of an organisation. Both human and cultural aspects of the company are considered in order to mitigate the problem of acceptability. Our model is based on the work of Dr. Allan Albrecht on Function Points and Dr. Barry Boehm on COCOMO II model.

Keywords: business processes; capability maturity model integration; CMMI; constructive cost model; COCOMO II; enterprise modelling; function points; ISO 9001:2000; project evaluation; quality standards; reference frame; software estimation; software engineering; software quality; quality management; software development; organisational cutlure; human resources.

DOI: 10.1504/IJPLM.2007.018298

International Journal of Product Lifecycle Management, 2007 Vol.2 No.4, pp.356 - 385

Published online: 14 May 2008 *

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