Authors: Hajime Eto
Addresses: The University of Tsukuba, Institute of Socio-Economic Planning, Tsukuba, Ibaraki 305, Japan
Abstract: Several R&D-intensive firms have set up social or human study centres or laboratories besides their technical R&D laboratories. This paper presents a conceptual frame to analyse this phenomenon. Using published data on corporate organisation structure and R&D expenditure, their characteristics and tasks are identified in relation to R&D organisational architecture. Further, communication channels are discussed between market and technical researches. Based on the empirical and conceptual analyses, claims are made that, besides their defined task of fundamental market research, a by-product may be to clean up the corrupted sales activities and to provide a bridge between technical R&D and marketing activities through proper channels.
Keywords: cultural behaviour; design concept; organisational architecture; organisational communication; organisational design; organisational interface; R&D and marketing; users| behaviour.
International Journal of Technology Management, 1997 Vol.14 No.2/3/4, pp.362-373
Available online: 17 Aug 2003 *Full-text access for editors Access for subscribers Purchase this article Comment on this article