Authors: Alan Stainer, Bill Nixon
Addresses: Middlesex University, Bounds Green Road, London N17 2NQ, UK. University of Dundee, Dundee DD1 4HN, UK
Abstract: The paper discusses the challenges facing productivity and performance measurement in research and development (R&D). Traditional methods are generally not appropriate because of the nature of the output which is long-term and often intangible. R&D can be related to three types of pertinent measures which are the process, the output and the pay-off. Capability and latency are also illustrated as the strategic link between productivity and performance. Total productivity, supported by a family of partial yardsticks, is advocated as the most effective means of control. Benchmarking is shown as significant and important in the pursuit of improved R&D management. It is stressed that though measurement may be difficult it is vital for the success of R&D strategic planning.
Keywords: R&D; productivity; performance measurement; benchmarking; strategy; innovation.
International Journal of Technology Management, 1997 Vol.13 No.5/6, pp.486-496
Published online: 17 Aug 2003 *Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article