Title: Collaborative management and e-government: a survey of state government CIOs

Authors: Christopher G. Reddick

Addresses: Department of Public Administration, The University of Texas at San Antonio, 501 West Durango Blvd., San Antonio, Texas 78207, USA

Abstract: Collaboration is one of the ways to enhance the successful adoption of Electronic Government or e-government projects. This study examines several dimensions of collaborative management and e-government through the lens of state governments. A survey was conducted of state government Chief Information Officers (CIOs) and the key findings indicate a high level of agreement that collaboration and e-government is having an impact on communication, trust and standards within state governments. Citizens were collaborated with the least in e-government, while the most collaboration occurred within the state government. Most importantly, the more citizens get involved in e-government decision-making, the more this leads to greater use of the principles of effective collaboration.

Keywords: electronic government; e-government; collaboration; best practices; Chief Information Officers; CIOs; citizens; survey; state governments; citizen involvement; USA; United States.

DOI: 10.1504/EG.2008.016644

Electronic Government, an International Journal, 2008 Vol.5 No.2, pp.146 - 161

Published online: 11 Jan 2008 *

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