Title: A framework for e-government planning and implementation

Authors: Amirhossein Ghapanchi, Amir Albadvi, Behrouz Zarei

Addresses: Department of Information Technology Engineering, School of Industrial Engineering, Tarbiat Modares University, Tehran, Iran. ' Department of Information Technology Engineering, School of Industrial Engineering, Tarbiat Modares University, Industrial Engineering office, Tehran, Iran. ' School of Management, Tehran University, Tehran, Iran

Abstract: Nowadays, Information Technology (IT) allows governments to serve citizens in a more timely, effective and cost-efficient way. As many public sector organisations are either planning for or implementing major Electronic Government (e-government) projects, there is a growing need to understand what factors should be considered for successful planning. This paper proposes that the e-government needs to be planned by a holistic view to reduce the associated risks and prevent extra wastage of time and money. The scope of this research is Iran. In this regard, we identified and discussed 30 key strategic factors and elaborately included them in a framework for successful implementation of e-government.

Keywords: e-government planning; information technology; communications; ICT; e-government implementation; development; Delphi method; consensus; security; Iran; infrastructure; e-services; penal laws; electronic government.

DOI: 10.1504/EG.2008.016129

Electronic Government, an International Journal, 2008 Vol.5 No.1, pp.71 - 90

Published online: 06 Dec 2007 *

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