Title: M-government: technologies, applications and challenges

Authors: Hong Sheng, Silvana Trimi

Addresses: 106B, Fulton Hall, Department of Business Administration, University of Missouri-Rolla, Rolla, MO 65409, USA. ' CBA 276, Department of Management, University of Nebraska-Lincoln, Lincoln, NE 68588-0491, USA

Abstract: The emergence of Mobile Technology (MT) has enabled the government to transform from Electronic Government (e-government) to Mobile Government (m-government). This paper proposed a framework based on the theory of Task-Technology Fit (TTF) to understand MTs and their implications for m-government applications. Following the framework, we reviewed current MTs, categorised e-government tasks and reviewed and summarised existing m-government applications. To measure the degree of fit between MTs and government tasks performed through them, and its importance in the successful m-government implementation, we then discussed the benefits and challenges of m-government.

Keywords: mobile technologies; MTs; mobile government; m-government; electronic government; e-government; task-technology fit; TTF; mobile communications.

DOI: 10.1504/EG.2008.016124

Electronic Government, an International Journal, 2008 Vol.5 No.1, pp.1 - 18

Published online: 06 Dec 2007 *

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