Title: Performance measurement perspectives in Virtual Partnering projects in the construction industry

Authors: Frankie K.S. Lam, Ivan K.W. Lai

Addresses: International Graduate School of Business, University of South Australia, Adelaide, South Australia, Australia. ' Faculty of Management and Administration, Macau University of Science and Technology, Taipa, Macau, China

Abstract: This paper aims to explore the measurement perspectives in Virtual Partnering (VP) in the construction industry in Hong Kong. These measurement perspectives are used for VP partners setting their VP project|s objectives for assessing the readiness of the Virtual Partnering Relationship (VPR). The contributions of the findings are to enhance the existing Supply Chain Management (SCM) implementation, develop a model and tool, review the readiness of companies for VP and benchmark the practice of SCM in construction with other industries. This study provides an implication for further study on theory generalisation in the performance of the VP projects.

Keywords: supply chain management; SCM; supply chain relationship; SCR; virtual partnering relationship; VPR; virtual partnering; VP; measurement perspectives; construction industry; Hong Kong; performance measurement.

DOI: 10.1504/IJECRM.2007.016019

International Journal of Electronic Customer Relationship Management, 2007 Vol.1 No.2, pp.169 - 183

Published online: 02 Dec 2007 *

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