Title: A model of consumer acceptance of mobile payment

Authors: Lei-da Chen

Addresses: College of Business Administration, Creighton University, Omaha, NE 68178, USA

Abstract: One promising area of mobile commerce (m-commerce) that is receiving growing attention globally is mobile payment (m-payment). m-payment refers to making payments using mobile devices. Understanding the determinants of consumer acceptance of m-payment will provide important theoretical contributions to the field and lead to the development of more effective m-payment devices and systems. By expanding the Technology Acceptance Model (TAM) and the Innovation Diffusion Theory (IDT), this study proposes a research model that examines the factors which determine consumer acceptance of m-payment. Significant support for the model was found in the data collected from a survey of 299 potential m-payment users. Implications for practice and suggestions for future research are provided.

Keywords: consumer acceptance; mobile commerce; mobile payment; near field communication; mobile communications; m-commerce; m-payment; technology acceptance model; TAM; innovation diffusion theory; IDT.

DOI: 10.1504/IJMC.2008.015997

International Journal of Mobile Communications, 2008 Vol.6 No.1, pp.32 - 52

Available online: 02 Dec 2007 *

Full-text access for editors Access for subscribers Purchase this article Comment on this article