Title: Technology management routines that matter to technology managers

Authors: Daniel Z. Levin, Helena Barnard

Addresses: Management and Global Business Department, Rutgers Business School – Newark and New Brunswick, Rutgers University, 111 Washington Street, Newark, NJ 07102, USA. ' Gordon Institute of Business Science, University of Pretoria, 26 Melville Road, Illovo, Sandton, 2191 South Africa

Abstract: This study addresses the fragmentation in the technology management field by identifying and organising the routines used by managers of technology. In a multi-method, iterative qualitative study done jointly between academics and technology managers from a number of large industrial firms, 27 technology management routines were identified. These 27 routines were organised into a framework consisting of four categories: producing scientific and technological knowledge, transforming knowledge into working artefacts, linking artefacts with user requirements, and providing organisational support. This framework provides an organising scheme to make sense of technology management routines. In addition, because managers of technology actively participated in developing the routines, the study contributes by identifying routines practitioners regard as particularly important. Both research and practical implications are derived from the framework.

Keywords: process; maanagement routines; technology management framework; knowledge transformation; working artefacts; user requirements; organisational support.

DOI: 10.1504/IJTM.2008.015982

International Journal of Technology Management, 2008 Vol.41 No.1/2, pp.22 - 37

Published online: 02 Dec 2007 *

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