Authors: Sven-Eric Andersson
Addresses: Scandinavian Airlines System, Dept. PV, SE 195 87 Stockholm, Sweden
Abstract: Operational decision-making means controlling passenger demand, and allocating aircraft and other resources to work implied by demand. Accurate forecasting is then needed for making proper trade-offs between spoilage and rejects. Efforts towards implementing optimisation systems for airline operational problems have been in process for some twenty years. Departure overbooking was one of the first successful implementations in Scandinavian Airlines. Several attempts to use traffic forecasts in operational resource planning systems have been successful. One key issue has been the need to quantify the airline strategy when optimising in a functional planning situation. Several application examples are given.
Keywords: operational planning; overbooking; airlines; forecasting; optimisation.
International Journal of Services Technology and Management, 2001 Vol.2 No.1/2, pp.161-172
Published online: 10 Jul 2003 *Full-text access for editors Access for subscribers Purchase this article Comment on this article