Authors: Tarun Soota, Harvendra Singh, R.C. Mishra
Addresses: Department of Mechanical Engineering, Azad Institute of Engineering and Technology, Bangla Bajaar Road, Lucknow, UP, India. ' Department of Mechanical Engineering, K.N.I.T. Sultanpur, UP, India. ' Department of Mechanical Engineering, N.I.E.C. Lucknow, UP, India
Abstract: The success of the company lies in understanding the customer preferences and tastes and anticipating the changes required in existing or new products being offered. This study uses a combination of Analytical Hierarchy Process (AHP) and Analytical Network Process (ANP) for evaluating the most satisfying design for customers. A case study for selection of bike has been presented here to illustrate the proposed approach. The contributions of this paper are (i) Structuring of the decision problem for assessment of impact of decisions after identification of customer attributes, preferences and alternatives (ii) Assessment of strategies to synthesise qualitative and quantitative factors in decision making keeping a check on consistency (iii) Using the additive synthesis of priorities for vector of multilinear forms and general feedback network to reduce multidimensional measurements (iv) Analysis of variances on decision techniques including analytical hierarchy process and analytical network process using the F-test on the results and Chi-square test.
Keywords: multiobjective decision modelling; product development; analytical hierarchy process; AHP; analytical network process; ANP; motorbike selection; motorcycles; decision making.
International Journal of Industrial and Systems Engineering, 2008 Vol.3 No.1, pp.87 - 103
Available online: 02 Dec 2007 *Full-text access for editors Access for subscribers Purchase this article Comment on this article