Title: Reengineering in upgrading of public administration: modelling and design

Authors: Lucjan Grochowski, Jerzy Kisielnicki

Addresses: Warsaw University of Technology, Computing Science, Transport Faculty, ul Koszykowa 75, 00-662 Warszawa, Poland. Warsaw University, Management Faculty, Department of Management, Information Systems, Szturmowa 3, 02-678 Warsaw, Poland

Abstract: The paper is devoted to the implementation of reengineering methods in the upgrading of a state public administration unit. Modelling and design procedures of a related information system are presented. They are done from the example of the design procedure of an information system for public administration at a regional level in the city of Bialystock in the North-East of Poland.

Keywords: reengineering; reengineering methods in public administration.

DOI: 10.1504/IJSTM.2000.001582

International Journal of Services Technology and Management, 2000 Vol.1 No.4, pp.332-340

Published online: 04 Jul 2003 *

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