Title: Electronic arbitration as a mechanism for settling e-commerce disputes: insights and perspectives according to Oman Vision 2040

Authors: Jumaa Saho; Tareck Al Samara

Addresses: Damascus University, Damascus, Syria ' Prince Salman University, Al-Kharj, Saudi Arabia

Abstract: Within the framework of Oman Vision 2040 and the national programs that emerged from it especially the National Investment Program 'Nazdahir' and the government digital transformation program; it is clear that the adoption of electronic arbitration has become an essential factor in attracting foreign investments to the Sultanate of Oman. However, it is still necessary to complete the legislative measures taken that will consolidate this vision and achieve the goals and objectives set for it. Electronic arbitration provides a suitable legal environment for electronic commerce because of its many advantages. The most important of these advantages is the lack of physical meetings between its parties and the arbitration panel. This saves much time and expense. The shortcomings and fears of its adoption have been overcome in the Sultanate of Oman after the passing of legislation that provides a safe, legal environment for electronic commerce transactions. This research discusses the importance of electronic arbitration in resolving electronic commerce contract disputes, and reviews its definition, practical experiences, procedures, effectiveness, and applicability in the Sultanate of Oman. This is made possible through the presence of the infrastructure and logistics once approved and adopted Omani legislators.

Keywords: electronic arbitration; electronic commerce; disputes; contracts; settlement; Oman.

DOI: 10.1504/IJPLAP.2026.155200

International Journal of Public Law and Policy, 2026 Vol.12 No.3, pp.264 - 282

Received: 29 Aug 2024
Accepted: 12 Feb 2025
Published online: 29 Jul 2026 *

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