Title: Intelligent workforce management in challenges and strategies for employee engagement

Authors: Seema Bhakuni; Avantika Raina; Latha Thamma Reddi; Divya Goel; Sangeeta Tripathi; D. Kotteswaran

Addresses: Department of Human Resource Management, Doon Institute of Management and Research (HNBGU), Shyampur, Rishikesh, Uttarakhand, India ' Vivekananda School of Business Studies (VSBS), Vivekananda Institute of Professional Studies (VIPS), Pitampura, Delhi, India; Affiliated to: Guru Gobind Singh Indraprastha University, India ' Department of Information Technology, SLR INC Solutions, Dallas, USA ' Jaypee Business School, Jaypee Institute of Information Technology, Noida, Uttar Pradesh, India ' Department of Mass Communication, University of Technology and Applied Sciences, Salalah, Oman ' Department of Management Studies, Vel Tech Rangarajan Dr. Sagunthala R&D Institute of Science and Technology, Chennai, Tamil Nadu, India

Abstract: Business behaviour is always changing. Among the more recent trends that organisations have picked up so quickly is working remotely. This paper presents a comprehensive list of issues associated with managing the remote workforce and explores ideas for enhancing worker engagement. This article will discuss some particular issues faced by remote work: communication problems, team building, performance tracking, and productivity issues. Then, on the back of a large literature review and case studies, several experiences that businesses acquire through remote work follow. Communication improves significantly from then on, enabling remote teams to work more effectively on their collaborative projects. Organisational culture and well-being of workers scored high, as pointed out by this study. Virtual team building, relaxed work rules, and tailored employee recognition practices all contribute positively to employees' morale and engagement. The paper is on leading a virtual workforce. It defines all those styles of leadership which drive and energise virtual teams towards organisational goals. This holistic review of remote workforce management problems and solutions will ensure that businesses respond better to this new working style through added value and action-oriented answers.

Keywords: remote workforce; employee engagement; remote work challenges; remote work strategies; communication technology; leadership and organisational success.

DOI: 10.1504/IJIE.2026.152974

International Journal of Intelligent Enterprise, 2026 Vol.13 No.2, pp.147 - 170

Received: 14 Jun 2024
Accepted: 10 Jul 2025
Published online: 17 Apr 2026 *

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