Title: Success factors in developing and delivering online courses in operations management
Authors: Anita Lee-Post
Addresses: Decision Science and Information Systems Area, School of Management, Gatton College of Business and Economics, University of Kentucky, Lexington, KY 40506, USA
Abstract: This paper reports the experience in using an e-learning success model to promote e-learning quality and success. The model was adapted from DeLone-McLean|s Information Systems Success Model to make explicit a process approach to success assessment, whereby the overall success of an e-learning initiative depends on the attainment of success at each of the three stages of e-learning systems development: quality design, quality delivery and quality outcome. The proposed model was tested in two cycles of action research using a web-based learning module on facility location. Findings from the study confirmed the validity of using the proposed success model for e-learning quality and success assessment.
Keywords: operations management; action research; distance education; e-learning assessment; e-learning quality; e-learning success factors; e-learning success models; internet-based learning; web-based learning; online learning; online courses.
International Journal of Information and Operations Management Education, 2007 Vol.2 No.2, pp.131 - 139
Published online: 01 Oct 2007 *Full-text access for editors Access for subscribers Purchase this article Comment on this article