Title: Achieving inclusive fintech and digital financial inclusion through financial capability

Authors: Mark Yama Tampuri Junior; John Gartchie Gatsi; Emmanuel Attah Kumah Amponsah

Addresses: Academic City University College, Property # 279-302, Agbogba, Haatso, P.O. Box AD 421, Accra, Ghana ' School of Business, University of Cape Coast, P.M.B. University Post Office, Cape Coast, Ghana ' Department of Accounting and Finance, School of IT Business, Ghana Communications Technology University, Abeka Rd., Accra, Ghana

Abstract: The study involved 1,080 employees from the public sector in the Bono East Region of Ghana to examine the impact of financial capability on digital financial inclusion using econometrics analysis. The study implores Sen's capability approach (CA) as an alternative framework with data gathered between July 2021 and November 2022 which was transformed into panel data. Overall, 75.4% of the variation in digital financial inclusion is accounted for by financial literacy, financial skills, financial behaviour and financial attitude. While financial literacy increased digital financial inclusion by 0.029% at the 5% level, financial skills enhanced digital financial inclusion by 2.289% at the 1% level, financial attitude enhanced digital financial inclusion by 1.419% while, financial behaviour contributed to a 0.915% surge in digital financial inclusion. The findings reveal that financial literacy, financial skills, financial attitude, and financial behaviour contribute to digital financial inclusion.

Keywords: digital financial inclusion; financial capability; financial literacy; financial skills; financial behaviour; financial attitude.

DOI: 10.1504/IJEF.2026.152735

International Journal of Electronic Finance, 2026 Vol.15 No.2, pp.224 - 246

Received: 21 Feb 2023
Accepted: 26 Sep 2023
Published online: 08 Apr 2026 *

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